Privacy Policy

This policy explains, in plain language, what information Ziyaho Kovowo collects when you visit this site, why we collect it, and what choices you have. We wrote it to be readable, not to bury things in legal phrasing. This policy is intended to comply with applicable US privacy laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act, for visitors to whom those laws apply.

A. Information We Collect

We collect two general categories of information. The first is information you give us directly, such as your name, email address, phone number, and message when you use our contact form. The second is information collected automatically through cookies and similar technologies, such as browser type, general location at a city or region level, pages visited, and time spent on the site.

B. How We Use Information

We use contact form submissions to respond to your inquiry and nothing else. We don't add you to a marketing list because you filled out a form. We use automatically collected browsing information to understand which pages are useful, fix technical issues, and keep the site secure.

C. Cookies and Tracking Technologies

We use a cookie to remember your cookie consent choice so you're not asked again on every visit. Depending on the preferences you select, we may also use cookies to understand aggregate page usage. You can review and adjust these choices at any time through the cookie preference option available on this site, or through your browser settings. See our Cookie Policy for more detail.

D. Third-Party Services

Some pages on this site embed third-party services, including a Google Maps embed on our contact page and an international phone number formatting library used in our contact form. These services may set their own cookies or collect technical data according to their own privacy practices, which we don't control. We don't sell or share personal information with third parties for their own marketing purposes.

E. Your Rights and Choices

Depending on where you live, you may have rights to know what personal information we hold about you, request its deletion, correct inaccurate information, or opt out of certain types of processing. To exercise any of these rights, contact us using the details below. We will respond to verifiable requests within the time frame required by applicable law.

F. Data Retention

We keep contact form submissions only as long as needed to respond to your inquiry and maintain a reasonable record of correspondence, after which they are deleted or anonymized. Cookie consent preferences are stored for up to 180 days before being reset.

G. Children's Privacy

This site is not directed at children under 13, and we do not knowingly collect personal information from children, consistent with the Children's Online Privacy Protection Act (COPPA). If you believe a child has provided us information, please contact us so we can remove it.

H. Changes to This Policy

We may update this policy occasionally to reflect changes in our practices or legal requirements. The date at the top of this page reflects the most recent revision. Material changes will be reflected here before they take effect.

I. Contact Us

Questions about this policy or requests regarding your information can be sent to [email protected], by phone at +1 513-621-0800, or by mail to 810 Sycamore St, Fourth Floor, Cincinnati, OH.